Farm Fresh Group | Careline

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Full name *

Email address *

Phone number * A number we can reach you on via WhatsApp.

Subject *

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Product Information

Product category *

Product name *

Purchase outlet *

Quantity affected * How many units were affected? e.g. 1, 2, 3

Purchase date *

Expiry date i Expiry date example

Where to find it Printed on the packaging near the batch code; look for "EXP", "Best Before" or "Use By".

Batch code i Batch code example

Where to find it Printed on the packaging, often near the expiry date. e.g. "T:13:49A4".

Please describe the issue *

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Attachments Product photo and expiry date

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Up to 3 images · JPG, PNG, GIF or WEBP

Preferred communication How would you like us to reach you? (optional) WhatsApp We'll contact you via WhatsApp text Email We'll reply to your email address Phone call We'll call you on your contact number.

Contact Us

Hotline.

1-800-88-1228

Postal Address

11-1 Jalan Petaling,
Kawasan Perindustrian Larkin,
80350 Johor Bahru,
Johor, Malaysia

Customer Care Hours

Monday – Friday: 9:00 AM – 5:30 PM (MYT)
Saturday: Closed
Sunday: Closed
Public holidays: Closed

Please Note

The more details you provide, such as the batch code, expiry date and a clear product photo, the faster we can assist you.

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